Two steps back

My head may explode. Charlie's occupational therapy center called today to say that his medicaid coverage was shown as inactive for the month of April. Dowlan called in to see what was wrong. Apparently, it was a simple mistake on their part and they corrected it, but it takes 30 days to return to active. So there's 10ish hours of therapy that Charlie misses unless I can find some way to get someone to push it through.

I want to throw up. This will be the third time his therapies have been interrupted by their incompetence. The longest uninterrupted stretch he's ever had is two months. He's made so much progress in the time he's been receiving help. I don't want to regress.

He starts his two-weeks at PPCD next week, so that should prevent some of that. Still, it's frustrating that we get six months of certification at a time and can never use the first 4-6 weeks of that because something is always screwed up. Now, exactly halfway through that six months, this happens. It's not our fault, we had no way to cause or prevent it. Yet our child's well-being is impacted negatively by it.


barefoot gardener said...

I don't know about where you are, but here Medical Assistance will go back 3 months and pay bills incurred during that time. Call and ask, and maybe his therapy will be willing to do the therapy knowing that they will get paid next month when his coverage is active again.

I understand your pain. I have played that game with gov't medical before, and it is a miserable ride....

Caroline Davoust said...

Oh dear, I can't even imagine the heartache that must bring. Praying for you.

Anonymous said...

Sadly, the government has no incentive to get people the help they need. What is important to them is following bureaucratic procedures.

You are doing the right thing in hounding them relentlessly, just as the widow hounded the unrighteous judge in biblical times. (Luke 18:1-8)

Hang in there ~ ~ Papa